The Finance team is dedicated to more than just managing the numbers—we’re focused on enhancing the overall customer experience. Alongside handling billing, invoicing, payments, and financial reporting, we actively work with KPIs to continuously improve our processes. By monitoring and analyzing these key performance indicators, we can make informed decisions that directly impact and elevate the customer experience.

The tech team is a key player in supporting the different Najell teams. They help us integrate our financial systems, create tools for better data analysis, and make sure our tech setup runs smoothly. The work allows us to use solutions that boost accuracy and responsiveness, which in turn enhances the customer experience.